Connecting Talent.
Creating Success.

About the Role

SmartUp Talent is looking for a motivated Russian-speaking Account Manager to join a fast-growing international team in Malta.

This is an excellent opportunity for a commercially minded professional who enjoys building strong partnerships, analysing performance, and identifying opportunities for business growth within the iGaming industry.

Key Responsibilities

• Manage and develop relationships with assigned partners and clients
• Act as the main point of contact for all account-related matters
• Build a strong understanding of the company’s products and services
• Help partners achieve the best possible results
• Identify commercial and growth opportunities within existing accounts
• Monitor account activity and key performance indicators
• Prepare clear, accurate, and data-driven reports
• Coordinate with internal teams to resolve partner requests
• Represent the business at industry meetings, conferences, and events
• Travel internationally when required

What We’re Looking For

• Fluency in Russian, both written and spoken
• Good command of English
• Strong communication and relationship-building skills
• Confidence working with numbers and performance data
• Commercial and results-oriented mindset
• Strong organisational and time-management skills
• Proactive, responsible, and able to manage multiple priorities
• Willingness to travel when required
• Currently based in Malta

What We Offer

• Opportunity to build a long-term career in the iGaming industry
• International and fast-growing working environment
• Direct involvement in developing key partner relationships
• Career progression based on performance and results
• Opportunity to attend international industry events
• Supportive, ambitious, and performance-focused team culture

Apply

Please submit your CV in English. Shortlisted candidates will be contacted by SmartUp Talent for an initial conversation.

About the Role

SmartUp Talent is looking for an experienced English-speaking Retention Agent to join an international financial services environment.

This position is suitable for a commercially driven professional with strong knowledge of financial markets and proven experience in developing long-term client relationships.

Key Responsibilities

• Manage and develop a portfolio of existing clients
• Maintain regular communication and build long-term relationships
• Support the onboarding of new clients
• Identify sales and retention opportunities within the client portfolio
• Convert leads into active and loyal clients
• Provide clear information about available products and services
• Consistently achieve individual sales and retention targets
• Collaborate with the marketing team on campaigns and initiatives
• Monitor market developments and collect customer feedback
• Maintain accurate records of all client interactions in the CRM system

What We’re Looking For

• Previous retention experience within the Forex industry
• Excellent command of English
• Proven ability to achieve sales and retention KPIs
• Strong knowledge of financial markets and trading products
• Excellent communication and negotiation skills
• Confident and results-oriented approach
• Ability to build and maintain long-term client relationships
• Strong organisational and time-management skills
• Self-motivated and comfortable working in a target-driven environment

What We Offer

• Full-time, office-based employment
• International financial services environment
• Exposure to Forex, stocks, indices, commodities, and cryptocurrencies
• Performance-focused working culture
• Professional development and career growth opportunities
• Supportive and ambitious team

Apply

Please submit your CV in English. Shortlisted candidates will be contacted by SmartUp Talent for an initial conversation.

About the Role

SmartUp Talent is looking for an experienced French-speaking Retention Agent to join an international financial services environment.

This opportunity is suitable for a confident and commercially focused professional who can develop strong relationships with French-speaking clients and deliver a personalised, results-driven service.

Key Responsibilities

• Manage and develop a portfolio of French-speaking clients
• Maintain regular communication with existing clients
• Build trusted and long-term client relationships
• Support the onboarding of new clients
• Identify sales and retention opportunities
• Convert leads into active and loyal clients
• Provide clear information about available financial products and services
• Consistently achieve individual sales and retention targets
• Collaborate with the marketing team on campaigns and initiatives
• Maintain accurate client records in the CRM system

What We’re Looking For

• Previous retention experience within the Forex industry
• Fluency in French, both written and spoken
• Good command of English
• Proven ability to achieve sales and retention KPIs
• Strong knowledge of financial markets and trading products
• Excellent communication and negotiation skills
• Confident, proactive, and commercially minded personality
• Ability to build long-term client relationships
• Strong organisational and time-management skills
• Comfortable working in a fast-paced, target-driven environment

What We Offer

• Full-time, office-based employment
• International financial services environment
• Exposure to a broad range of financial products
• Performance-focused working culture
• Professional development and career growth opportunities
• Supportive international team

Apply

Please submit your CV in English. Shortlisted candidates will be contacted by SmartUp Talent for an initial conversation.

About the Role

SmartUp Talent is looking for an experienced German-speaking Retention Agent to join an international financial services environment.

The position offers the opportunity to work with German-speaking clients, develop long-term commercial relationships, and contribute directly to the growth of an international business.

Key Responsibilities

• Manage and develop a portfolio of German-speaking clients
• Maintain regular communication with existing clients
• Build trusted and long-term client relationships
• Support the onboarding of new clients
• Identify sales and retention opportunities
• Convert leads into active and loyal clients
• Provide clear information about available financial products and services
• Consistently achieve individual sales and retention targets
• Collaborate with the marketing team on relevant campaigns
• Maintain accurate client records in the CRM system

What We’re Looking For

• Previous retention experience within the Forex industry
• Fluency in German, both written and spoken
• Good command of English
• Proven ability to achieve sales and retention KPIs
• Strong knowledge of financial markets and trading products
• Excellent communication and negotiation skills
• Confident, proactive, and results-oriented approach
• Ability to establish long-term client relationships
• Strong organisational and time-management skills
• Comfortable working in a target-driven environment

What We Offer

• Full-time, office-based employment
• International financial services environment
• Exposure to Forex, stocks, indices, commodities, and cryptocurrencies
• Performance-focused working culture
• Professional development and career growth opportunities
• Supportive international team

Apply

Please submit your CV in English. Shortlisted candidates will be contacted by SmartUp Talent for an initial conversation.

About the Role

SmartUp Talent is looking for an experienced Conversion Manager to lead a newly established English-speaking desk in a fast-paced Forex environment in Sofia.

This role combines hands-on sales leadership, coaching, process improvement, and performance management with the opportunity to help shape a growing team from an early stage.

Key Responsibilities

• Lead and develop an English-speaking conversion team
• Set clear individual and team targets and monitor KPIs
• Coach team members through regular feedback and performance reviews
• Improve sales processes, scripts, and conversion strategies
• Monitor CRM activity and ensure accurate pipeline management
• Analyse performance data and prepare management reports
• Support recruitment, onboarding, and development of new team members
• Coordinate with other departments to improve lead quality and results

What We’re Looking For

• Previous management experience within the Forex industry
• Strong background in conversion, sales, or acquisition teams
• Proven track record of achieving and improving sales KPIs
• Strong leadership, coaching, and people-management skills
• Excellent command of English
• Commercial, analytical, and results-driven mindset
• Confidence working in a fast-paced, office-based environment

What We Offer

• Opportunity to build and shape a newly established English desk
• High level of ownership over team processes and performance strategy
• International and growing working environment
• Performance-focused culture
• Professional development and career growth opportunities

Apply

Please submit your CV in English. Shortlisted candidates will be contacted by SmartUp Talent for an initial conversation.

About the Role

SmartUp Talent is looking for a Customer Service Representative to join an established team in Gabrovo and support business clients with day-to-day service requests.

Key Responsibilities

• Support customers by phone, email, and chat in Bulgarian and English
• Provide consultations related to road tolls, fuel cards, VAT refunds, factoring, and related services
• Process customer orders, requests, and documentation
• Prepare and follow up on contracts and service requests
• Maintain accurate customer information and activity records in the CRM system
• Resolve customer issues professionally and within agreed timelines
• Coordinate with internal teams when additional support is required
• Keep clear and organised records of customer communication

What We’re Looking For

• Fluent Bulgarian
• English at B1 level or higher
• Strong communication and customer-service skills
• Ability to learn new products, services, and processes quickly
• Good knowledge of MS Office and confidence with digital tools
• Previous CRM experience is an advantage
• Organised, detail-oriented, and responsible approach

What We Offer

• Competitive compensation
• Structured training and ongoing support
• Professional development opportunities
• Clear opportunities for progression
• Additional employee benefits
• Stable full-time employment

Apply

Please submit your CV. Shortlisted candidates will be contacted by SmartUp Talent for an initial conversation.

About the Role

SmartUp Talent is looking for a proactive Client Success Manager who can build trusted client relationships, turn data into clear actions, and identify opportunities for long-term growth.

Key Responsibilities

• Manage client relationships from onboarding through ongoing account development
• Act as a trusted point of contact and understand each client’s goals and priorities
• Translate performance data into practical insights and recommended actions
• Run regular client success and performance reviews
• Identify growth, upsell, and cross-sell opportunities where relevant
• Coordinate internally to ensure strong service delivery and issue resolution
• Track account health, client feedback, and key success indicators

What We’re Looking For

• Strong communication and client-facing skills
• Commercial confidence and ability to recognise growth opportunities
• Analytical and strategic thinking
• Proactive, accountable, and growth-focused approach
• Comfort working in a fast-paced environment with multiple priorities
• Strong organisation and relationship-management skills

What We Offer

• Competitive salary with performance-based bonuses
• High ownership and visible impact on client success
• Strong opportunities for learning and professional growth
• Collaborative working culture
• Additional health insurance
• Wellness benefits, including office barber and massage services

Apply

Please submit your CV in English. Shortlisted candidates will be contacted by SmartUp Talent for an initial conversation.

About the Role

SmartUp Talent is looking for a DevOps Engineer to support modern cloud infrastructure, automate deployment processes, and improve the reliability and scalability of production systems.

Key Responsibilities

• Build, maintain, and improve CI/CD pipelines
• Automate infrastructure provisioning and application deployments
• Work with Docker and Kubernetes-based environments
• Manage and optimise cloud infrastructure
• Implement monitoring, alerting, and troubleshooting practices
• Use Infrastructure as Code to create repeatable environments
• Improve system reliability, scalability, and operational efficiency
• Maintain clear technical and operational documentation

What We’re Looking For

• Previous experience in DevOps, Cloud Engineering, or a similar role
• Strong Linux administration skills
• Hands-on experience with Docker and Kubernetes
• Experience with AWS, Azure, or GCP
• Experience building and maintaining CI/CD pipelines
• Knowledge of Terraform and/or Ansible
• Good working knowledge of Git
• Scripting experience with Bash and/or Python
• Strong troubleshooting and problem-solving skills
• Good command of English

Nice to Have

• Experience with Prometheus, Grafana, or the ELK stack
• Knowledge of security and infrastructure hardening practices
• Experience with Helm, Argo CD, GitLab CI, GitHub Actions, or Jenkins
• Experience with microservices environments
• Relevant cloud or DevOps certifications

What We Offer

• Competitive compensation
• Hybrid working model in Sofia
• Modern cloud and infrastructure projects
• Professional development opportunities
• Supportive technical environment
• Long-term career growth

Apply

Please submit your CV in English. Shortlisted candidates will be contacted by SmartUp Talent for an initial conversation.